How do I apply them? Application is an effortless 3-second snap. Simply place the top lash over your natural lashes and allow the bottom magnets to click into place using our precision applicator. No dry time, no residue—just instant elegance.
Are Starmo lashes compatible with my eye shape? Yes. Our "Ethereal Minimalism" design is engineered for versatility. Whether you have almond, round, hooded, or monolid eyes (including single and double eyelids), the flexible soft-magnetic band contours perfectly to your unique lash line.
What is included in the All-in-One kit? Each $39.90 USD kit is a complete curated experience. You will receive:
How do I clean and maintain them? After removal, gently wipe the magnetic band with a cotton swab dipped in oil-free makeup remover. Place them back in your Starmo compact to maintain their delicate curl and shape.
Is the product safe for sensitive eyes? Absolutely. Starmo lashes are hypoallergenic, 100% formaldehyde-free, and latex-free. They are the healthiest alternative for those sensitive to traditional lash adhesives.
What are the shipping costs? We offer complimentary standard shipping on all orders over $50 USD. For orders below this amount, shipping rates are calculated at checkout.
How can I track my order? Once your kit has been dispatched, you will receive a confirmation email with a unique tracking link to follow your Starmo journey.
Can I wear Starmo lashes with mascara? We recommend applying mascara to your natural lashes before snapping on your Starmo lashes. This prevents buildup on the delicate magnetic band and extends the 100+ use lifespan.
Are Starmo lashes safe for glasses wearers? Yes. Our lashes are designed with a natural curvature that fits comfortably behind most eyewear without touching the lenses.
Are they waterproof? While the magnetic bond is incredibly strong and resistant to wind and light moisture, we do not recommend swimming or showering in your lashes to preserve the soft-magnetic band's integrity.
Do Starmo lashes contain nickel or harsh metals? No. Our magnetic bands are crafted with safety in mind. They are nickel-free and biocompatible, ensuring a luxurious experience for even the most sensitive skin.
What should I do if I lose one of the bottom magnets? Each All-in-One kit is built for durability. However, if a component is lost, please contact our concierge team. While we don't sell individual magnets, we often provide special loyalty codes for replacement kits.
Is Starmo gift-ready? Every Starmo order arrives in our signature "Ethereal Minimalism" packaging. The Obsidian Matte compact and Pearl Nude boxing are designed to be a giftable, premium unboxing experience from the moment it reaches your hands.
Can I trim my Starmo lashes? Yes, but only if necessary. If you need to trim the width, ensure you only trim from the outer edge and do not cut through the actual magnetic points to maintain the snap-on functionality.
What is the "Lash Tech" setting gel for? Our signature setting gel is a clear, lightweight formula that helps blend your natural lashes with the Starmo magnets for a seamless, "just-born-with-it" look.
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
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